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SQ Center of Excellence Mgr - Human Capital - Resourcing Centre BII - Jakarta Raya

To support our business growing, BII inviting professional talent to fullfill position :
..... Urgently Required .....

SQ Center of Excellence Mgr
Jakarta Raya
Responsibilities:
  1. To set up and  implement the service strategy to increase the service culture, service  awareness and service development across BII
  2. To control and ensure that the quality of the service across BII achieve the Customer Satisfaction Survey Index which is already set by the business.
  3. Initiate, lead and drive Lean or improvement project across the Functions in Branches and Operations to increase their productivity.
  4. Improve the quality of service for Security, Customer Service, Teller and all people in Branches and Operations.
  5. Develop and conduct motivation and training program as yearly program for branches team to increase service awareness and performance

Requirements:

  • Candidate must possess at least a Bachelor's Degree, any field.
  • Required skill(s):  5 years experience in service area, local or multinational company, strong leadership skills to lead project across the business, have very good presentation skill, have good knowledge in banking operations., Willing to travelling.
  • Required language(s): English
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Manager / Assistant Managers.
  • Full-Time position(s) available.


We are caring with your career development and will provide you competitive remuneration package.
Please send your up date CV with recent photograph with code Jobstreet_ SQ in you subject email to:
Recruitment@bankbii.com cc
Judul: SQ Center of Excellence Mgr - Human Capital - Resourcing Centre BII - Jakarta Raya; Ditulis oleh Loker Surakarta; Rating Blog: 5 dari 5

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